To deliver government subsidised training in Victoria, an RTO must have an approved VET funding contract with the Department of Education and Training (DET). This unit describes the performance outcomes, skills and knowledge required to provide porter services in commercial accommodation establishments. . 1800 266 160SITXCCS010: Provide visitor information: 35. Don’t forget about our QUALITY ASSURANCE GUARANTEE! Learner. 1300 808 480. Provide visitor information. Identify personal limitations in serving the needs of customers and seek assistance from others where appropriate. SITTTOP010. Work with others to deliver service. Conduct all communication with property owner in a professional manner. $330. Can be used to easily and quickly set up online training. The SITXCCS017 Use a computerised booking system training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease. The fee for Tramada training is $25. 2. ENGLISH. 2. Learning and Assessment Kit-AUR30320 Certificate III in Automotive Electrical Technology Regular. 4. Provide club reception services. 4. 00:. Tribhuvan University. 2. You will need access to: your learning resources and other information for reference work. At CAQA Publications, we understand the importance of having access to the. SITXCCS010: Provide visitor information: 35: SITHCCC027: Prepare dishes using basic methods of cookery: 45: SITHFAB030: Prepare and serve cocktails: 20: SITEEVT025: Select event venues and sites: 35: SITTTVL004: Sell tourism products or services: 35: SITHACS011: Prepare rooms for guests: 25: SITTIND004: Source and use. RTO Works SIT units include the following: Assessment – includes mapping, assessor resources (with all templates, forms and simulation documents as needed that include assessor guidance and benchmarks), student resources (with all compliant learning resources templates, forms and simulation documents as needed), student assessment tasks, assessor marking guide. 1. 00 $ 227. Your RTO training materials package will address the latest regulation, technology, and techniques. gov. Training Resources. Landlord notice to end tenancy. Your SITXCCS010 – Provide Visitor Information RTO learning materials package will include access to virtual workplace resources!. Engaging course content, narration of the course materials, and interactive elements. au. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The SIT30622 Certificate III in Hospitality training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease. Study this course and gain a range of valuable practical skills and knowledge on how to provide travel advice, work with your clients, manage itineraries, research industry trends, prepare quotations and process. This qualification allows for multiskilling and for acquiring targeted skills in accommodation. SITXCCS010 – Provide visitor information VISITOR EVALUATION DOCUMENT Candidate Name Gurwinder Singh Workplace/Organisation Capacillios Cafe Date Prepared 14/09/2023 Visitor Experience Highlights of Visitor Experience with Organisation This refers to the visitor’s opinion of the positive experience of the. SITXCCS010 Provide visitor information; SIRXPDK001 Advise on products and services; Tourism Delivery. Study Resources. Provide lost and found services: 2. Follow directions of supervisors and managers to deliver quality service. 4 Identify and use opportunities to update and maintain facility and service knowledge . All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providSITXCCS002 Provide visitor information Student Assessment Activities Complete the following activities. au Footer - Bottom links. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. SITXCCS012. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. 3. Provide visitor information. Free Enhancements/ Improvements – you will receive all quality and compliance improvements to the SITXCCS015 RTO training materials free of charge! Unlimited Digital Student License – no ongoing per-student fees when you purchase our RTO resources package! Learning Activity Workbook – includes summative assessment tasks which. Identify customer needs and expectations, including customers with special needs. State/Territory Australia. The SITXCCS016 Develop and manage quality customer service practices training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease. Performance criteria describe the performance needed to demonstrate achievement of the element. Adhere to professional standards expected of service industry personnel. Trainer Manual Learning Activity Workbook PowerPoint Mapping Tool Access to Virtual Workplace Resources (Optional) e-Learning Resources Your RTO training materials. SITXCCS012. Access and interpret product information SITTTVL004 Sell tourism products or services Client and Customer Service SITXCCS010 Provide visitor information Events SITEEVT020 Source. 3. au is the national register for training in Australia. Total fee. Identify and access sources of visitor information. To achieve a Certificate II in Hospitality, 12 units must be completed: all 6 core units. This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage. Study Resources. Your SITXCCS010 RTO resources package includes a detailed, informative, and up-to-date learner resources which will be critical for your students’ success in the course. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. 00. Delivery at all locations is subject to sufficient demand and resources. Plug-and-play compatibility with most in-demand LMS platforms. 3 Communicate with customers clearly and concisely. SITXCCS018. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. 3. Provide visitor information. Provide service to customers. You can leave a comment by clicking on. People who use wheelchairs, for instance, would need information about venues that provide wheelchair access and people with vision impairments might need information about attractions that provide information in Braille or verbally. Our learner guides contain everything you need to begin training your learners. 1. Express information clearly, concisely and accurately. SITXCCS010. SITXCRI003. Provide club reception services. 1. 1. Assessment Task 1: Knowledge questions Information. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry nOur self-study guide supports your learners in understanding the underpinning knowledge of the training package. Explain and match products and services to customer needs. Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. Provide service to customers. Comments on: SITXCCS010 Provide Visitor Information RTO Learning ResourcesAll RTO resources & training material we provide can be customised and edited to meet your RTO’s needs. 2. 360RTO Solutions provides first class ready-to-use RTO training resources and assessment tools for a wide variety of nationally accredited qualifications. This connection protects your sensitive data. SITEEVT022. 00. Provide visitor information. Please note: This is not a learner guide. Big Hotel. Explain and match products and services to customer needs. Our SIT30622 training materials include: Resources for 6 core units;. SITXCCS010 Table of Contents SITXCCS010 Assessment MappingYour new SIT20322 Certificate II in Hospitality RTO training resources package includes: Learner Resources. 1. 🗹Human Resources (Program Deliverer and at least one nominated back-up deliverer) 🗹Physical Resources (equipment and facilities) 🗹Facilitation of training and assessment services, on behalf of Binnacle Training as the RTO. com. Assessment 1, Version 1, March 2023 2. Load and unload a ride. Kakadu National Park - Website. Can help track and demonstrate the volume of learning – a useful feature during audits!Virtual Workplace Resources. pdf - SITXCCS010 Provide visitor information. Respond to a customer in crisis. 1. SITXCCS012. Licensing. This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. SITHCCC026* Package prepared foodstuffs. Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. This unit describes the performance outcomes, skills and knowledge required to access general information on facilities, products and services available in the local area and to provide this to visitors. Send an email to the Big Hotel’s staff (your assessor). Mapping: Mapping Notes Date; Supersedes and is equivalent. See moreGet the latest SITXCCS010 Provide visitor information training materials from one of the most trusted resource developers’ Precision RTO Resources. Precision RTO Resources’ new SIT30122 RTO training materials package will help you get quality outcomes for your students, meet compliance requirements, and produce graduates who have up-to-date and competitive knowledge and skills in the industry. Provide event production. Export summary to Word Export summary to PDF Notify me of changes. Share it: Description. Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. Organisational Service Procedures and gathering Feedback. It will be held at the simulated CTI. and what resources are needed. Study Resources. access to these resources prior to the practical observation. Resolve conflict. docx from AA 1SITHCCC023 Use food preparation equipment LEARNER ASSESSMENT PACK Precision RTO Resources Level 13, 269 Wickham St, Fortitude Valley 4006 Email:RTO Works has developed this content in partnership with Reubarquin Press and with the expert industry guidance of Dominique Bendebiza-Caron from Brighton College. HTT sitxccs010 provide visitor information workplace assessment task observation form this form is for the use only. Licensing. SIT30622 RTO Training Materials. Work with others to deliver service. ABN 54 093 513 649 |. All learning and assessment resources are available for purchase at CAQA online stores and from third-party resellers. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. SITXCCS010. Courses listed on our online shop are created by Australia’s leading resource developers for vocational education and training courses, and publishers we trust to deliver quality learning. 3. 2. Dispute resolution is a formal process – it’s a lot like going to court. SIT10222 Certificate I in Hospitality. SITXCCS010: Provide visitor information: 35. 2. 1 Make customers a priority over other workplace duties. The SITXCCS006 materials were designed with training and compliance features needed by training organisations and then tested in day to day training by the developing RTO. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. 1 Identify and access sources of visitor information . Customer Support 1800 266 160 AUSTRALIA 1800 266 160 2/10 LAWN COURT, CRAIGIEBURN, VIC 3064 info@rtotrainingresources. 3. dining options 3. 4. 4. Canterbury Technical Institute CRICOS Code – 02938M RTO No: 31645 Part C: Case Study Instructions Ready the scenario below and answers all written questions activities to demonstrate your competency in this unit of competence CTI is hosting a three-course lunch for agents, marketing team and administration. Identify and access sources of visitor information. Provide accurate information in a clear, courteous and culturally appropriate way. Our SIT30622 training materials include: Resources for 6 core units. Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:SITXCCS010. 1. The SITXCCS011 Interact with customers training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease. 1. Can be used to easily and quickly set up online training. gov. SITXCCS019. The self-study guide contains references an1. SITXFSA001 Use hygienic practices for food safety 11 Assessment Task 2: Safe food handling observations Information for students This task requires you to demonstrate safe food handling practices on three occasions when preparing food. The SIT50122 Diploma of Travel and Tourism Management training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your SIT50122 RTO resources with ease. Access to Virtual Workplace Resources. 1. These consist of 6 core units and 7 elective units, from which you can select to create a personalised package. This unit describes the performance outcomes, skills and knowledge required to plan the delivery of events or functions in a commercial venue. We provide all documents to you in MicrosHTML5/SCORM compliant SIT20122 e-learning resources. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. 50: SITXCOM006. 3. 2. Commercial Cookery and Catering . 2. Sourcing, gathering and verify information. RTO Compliance Resources; Compliance resources; ELICOS resources; Other Resources; Contact Us; 1800 266 160. Establish and agree on the nature and details of conflict with all parties and assess impact. entertainment. Follow directions of supervisors and managers to deliver quality service. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. 2 Obtain general information on different local facilities, products and services to meet different customer needs. The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Learner Guide-SITXCCS011 Interact with customers. For this unit, the supporting resources comprise: Coachee Feedback (Assessment Task 2) Workplace Feedback (Assessment Task 2) Reflective Journal (Assessment Task 2) Once you have read through the assessment tasks and are satisfied that you are clear on the requirements and submission dates, complete and sign a. 🎉 Choose from a range of industry. Work with others to deliver service. Provide visitor information. SITXCCS010 Provide Visitor Information (Release 1) Learning Activity Booklet 8 Contextualisation Contextualisation is the process of modifying learning resources to make learning more meaningful for your learners and their employers. 2. Study Resources. Export summary to Word Export summary to PDF Notify me of changes. Each qualification w ill have ’packaging rules’ which. HTML5/SCORM compliant SIT20322 e-learning resources. The SIT20322 Certificate II in Hospitality training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your SIT20322 RTO resources with ease. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. SITXCCS010 . Respond to a customer in crisis. 1. Provide visitor information. Information in this course material is current at the time of publication. 00. Precision RTO Resources to purchase have been supplied with an unlimited student licence, editable digital format, and are compatible with. Log in Join. Virtual Workplace Resources. pdf from HOSPITALIT NEWPACKAGE at Royal Melbourne Institute of Technology. *Fee disclaimers. Access and interpret product information. 0 Qualifications. 3 Share information with colleagues to support the efficiency and quality of service. 2. 2. Usage recommendation: Current. enquiries@rtolearningmaterials. 1 Proactively identify information and assistance needs of customers, including those with special needs. 3. You’ll also be able to print or upload these training resources to your Learning Management System (LMS) for hassle-free and. Trainer Manual includes answers to the learning activities included in the. Assessment Requirements for SITXCCS010 Provide visitor information. To deliver government subsidised training in Victoria, an RTO must have an approved VET funding contract with the Department of Education and Training (DET). Your RTO resources are editable which gives. Our learner guides contain everything you need to begin training your learners. Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. SITXFSA006 - Participate in safe food handling practices FOOD CLEANLINESS REPORT Learner Name Workplace/Organisation Date Prepared Requirements A. RTO Works has developed this content in partnership with Reubarquin Press and with the expert industry guidance of Dominique Bendebiza-Caron from Brighton College. Staff 2 Name: Sophia Rodriguez Work Role Quality Control Inspector Work Area Quality Assurance Department Training to be Taken Effective Pest Control Measures in Food Processing Facilities Training Outline 1. 55. SITXCOM008. The kit is designed to cover all units requirements1. Customer Support 1800 266 160 AUSTRALIA 1800 266 160 2/10 LAWN COURT, CRAIGIEBURN, VIC 3064 [email protected] Tasks and Instructions v1 Student Full Name Preferred Name Unit code SITXCCS010 Unit Name Provide visitor information Trainer/Assessor Due Date Due Date within your moodle on: Alliance College - Online Resource Center Assessment for this Unit of Competency/Cluster Details Assessment 1 Knowledge Assessment Assessment 2. Our Story; Our Expertise;. Identify customer needs and expectations, including customers with special needs. Your RTO resources are also editable. com. SITXCOM010 Manage conflict LEARNER ASSESSMENT PACK Precision RTO. 60 per share for total gross proceeds of $8,249,997. 11/17/2023. SITXCCS013. Overview of Pest Control in Food Facilities 2. SIT50422 Diploma of Hospitality Management, to achieve this qualification you must complete 28 units of competency, consisting of 11 core units and 17 elective units. As the RTO, Binnacle Training engages individual secondary schools under a third-party arrangement to provide physical and human resources to deliver training and conduct assessment. Provide lost and found services. 2. SITXCCS010 Provide visitor information If you are unsure about anything, talk to your trainer/assessor. Review information and select content to suit the specific need. HOSPITALIT. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. SITXCOM007. 2. RTO 45279 CRICOS 03648B. SKU:. You’ll also be able to print or upload these training resources to your Learning Management System (LMS) for hassle-free and. ORGANISATIONAL INFORMATION DOCUMENT. Contextualisation must retain the integrity of the assessment and the outcome of the unit of competency. 1300 808 480. We provide all documents to you in Microsoft Office format, so you can. Application This unit describes the performance outcomes, skills and knowledge required to access general information on facilities, products and services available in. View SITHCCC023-Assessment THEORY. SELF-STUDY GUIDE Unit code and title SITXCCS010 Provide visitor information Instructions You are to complete each of the self-study tasks below. Operate a ride location. SITXCCS010 Provide visitor information Big Hotel Customer service policy and procedures Policy All members of staff provide services to customers either directly or indirectly, and must meet the needs of customers in a professional and ethical manner with courteous and efficient service. All Department; Home; About Us. SITXCCS010 - Provide visitor information quantity. Carefully read the following information. com. SITXCCS010 - Provide Visitor Information. We will be releasing a total of 114 units across various qualifications within the SIT training package, please see below for the complete list of SIT units that Didasko will be releasing. Description SITXCCS010 Provide visitor information RTO Training Resources Get a complete SITXCCS010 Provide visitor information training resources kit so your RTO. Workplace/Organisation The Continent Hotel. Qualification Description. We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community. Human Resource Management BSBHRM612 Contribute to the development of employee and industrial relations strategies SITXHRM008 Roster staffSITHCCC040 RTO Training Materials. Doc Preview. SITHCCC023* Use food preparation equipment . Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. com. SITXCCS010 - Provide visitor information (Release 1) Summary Usage recommendation: Current Mapping: Release Status: Current Releases: Companion volumes: Unit of competency Companion Volume implementation guides are found in VETNet Assessment requirements Companion Volume implementation guides are found in VETNet Delivery: SITXCCS010 Provide Visitor Information (Release 1) CONTEXTUALISATION. pdf from BSBWOR BSBWOR201 at St Peter's College. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work. Doc Preview. The unit knowledge guide is a tool that can be used to help a student extend their learning. Commercial Cookery and Catering, and Kitchen. The self-study guide contains references an0 Australian International College Pty Ltd RTO No: 41215: CRICOS Provider Code: 03456K Address: Ground Floor, Oaks Hyde Park Plaza Hotel Building, 38 College Street, Darlinghurst NSW 2010 Phone: 02 3980 9888/92640073, Email: [email protected], Web: SITXCCS002 Provide visitor information (Update: 18/06/17), This document is. Register or sign in; 0 Items $ 0. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. SITEEVT020. Advise customers about appropriate products and services to meet their needs. Commercial Cookery and Catering . SITHIND006 Source and use information on the hospitality industry; SITHIND008 Work effectively in hospitality service #; SITXCCS014 Provide service to customers; SITXCOM007 Show social and cultural sensitivity;. SITTTVL001. This training resources package. Search TGA X You are here: Home; Training; SITXCCS010 . A library of links. Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. 4. 3. Expert Help. Secure new SITXCCS001 Provide customer information and assistance RTO training resources developed by an RTO and tested in day to day training and compliance! These RTO training materials are currently undergoing final quality control before being released to clients, and are available for Secure or delivery as-is now. 2 Provide professional and personalised service to ensure a quality experience for clients. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providThese SIT30622 RTO resources go through a comprehensive development process including validation and subject matter expert review before delivery to you. 09/Jun/2022: Supersedes and is equivalent to. RTO Training Materials For Sale. SITXCCS010 AssessmentRequirements R1. com. Even if a landlord doesn’t prepare one, the standard terms of a tenancy. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Postal Address: PO BOX 51, Fortitude Valley, QLD, 4006. Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. 1. SITXCCS010 - Provide visitor information (Release 1) Learner Assessment Pack 29 You are required to: Complete the tasks within the time allowed, as scheduled in-class roll. accommodation options 2. 00300K RTO Provider No: 0373 TEQSA Provider ID PRV12069. Express information clearly, concisely and accurately. Assessment Workbooks clustered and thoroughly mapped to the unit. Note: SITXCCS010 is superseded by SITXCCS002. Allocate rooms according to guest requirements and organisational policy. Review information and select content to suit the specific need. We provide all documents to you in MicrosThese SITSS00097 RTO learning materials are available as a complete resource package or as learning resources only, assessment tools only, and e-Learning resources only. 2 units from Group B, elsewhere in SIT Training Package, or any other current Training Package or accredited course. Log in Join. Update your resources today and start transitioning while you still have enough time! Superseded Training Resources. SITXCCS010. ENGLISH 123. Respond to a customer in crisis. SITHCCC023* Use food preparation equipment. This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual. 1. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. 2. $6,050. Plug-and-play compatibility with most in-demand LMS platforms. Get training and assessment resources to enable your RTO and TAFE to deliver top industry SIT30622 TAFE and RTO resources and training experiences. com. The SITXCCS009 Provide customer information and assistance training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease. Mapping: Mapping Notes Date; Supersedes and is equivalent to SITXCCS002 - Provide visitor information:Learners Resource – SITHCCC020 Version: 1. Participate in a WHS meeting You are required to participate in a group. We provide allOur assessment resources contain everything you need to begin assessing your learners. Our learner resources contain everything you need to begin training your learners. Your new SITXCCS014 Provide Service To Customers RTO learning resources bundle comes complete with the following:’. Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. Assessment Requirements for SITXCCS010 Provide visitor information. SITXCCS010 Provide visitor information Assessment Details Qualification Code/Title Advance SITXCCS010 Provide visitor information Assessment Details Qualification Code/Title Assessment Type Assessment 1 Time allowed Due Date Location SCCM Term / Year Unit of Competency National Code/Title SITXCCS010 Provide visitor information Student Details Student Name Anish Basnet Student ID Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised. Study. All premium resources are designed by our partner resource developers to enable your RTO to train learners. 00. Access the Discussion Template and complete it prior to participating in the next step. 00 $ 227. Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. Set up and operate a camp site. Australian. All pages, content, credit card, and transaction information is protected by the same level of security used by banks.